Let’s Make Health Care Better Together

Elizabeth Health Partners ensures that health care fulfills its purpose: improving health and well-being while delivering the care and compassion every person deserves.

“Hi there!  I’m Kathy, and I’m passionate about making health care better for everyone. 

At Elizabeth Health Partners, we ensure that health care fulfills its purpose: improving health and well-being while delivering the care and compassion every person deserves.”

RN, MPH
Founder & Principal
Elizabeth Health Partners

How We Help

  

We Partner with Organizations in Three Essential Ways:

Discover

Discover what outcomes matter most to the people you serve, along with their unmet needs and barriers to health.

Redesign

Redesign services to better address those outcomes and needs, leading to more effective care.

Measure

Measure the ongoing impact you have on people’s health to create a continuous improvement cycle.

And we do it all with passion, curiosity, and humility.


What We Offer

Discover the outcomes that matter most to the people you serve, along with their unmet needs and barriers to health. Depending on your specific needs, we can:  

Conduct qualitative research with your patients, members, clients, or workforce, using methods tailored to your goals.  
Analyze qualitative research findings to produce actionable insights.  

Redesign products or services that better address these outcomes and needs—ultimately leading to more effective care. We can:  

Lead working sessions to identify opportunities for redesign and co-create solutions.  
Work with your team to test and refine solutions for implementation.  
Guide and support change management throughout the implementation of new solutions.  

Measure your ongoing impact on people’s health and create a cycle of continuous improvement. We can:  

Create a focused set of measures to assess your impact on the most important outcomes for those you serve.
Develop a strategy for measuring health outcomes and high-value care. 
Evaluate your current performance using both qualitative and quantitative approaches and provide recommendations for improvement. 
Evaluate the current landscape in terms of health outcomes and high-value as they relate to your product or service

Who We Work With

  

Clinicians/Clinical practices

Health Care Systems

Payer Organizations

Non-Profit Organizations

Digital Health Innovators

Medical Technology and Pharmaceutical Companies

MAKING HEALTH CARE BETTER TOGETHER

My Journey in Health Care

  

With more than two decades of experience in clinical care, hospital leadership, clinical research, and health systems improvement, Kathy has dedicated her career to improving patient outcomes and transforming health care systems to better serve people. Her journey began as a nurse, caring for critically ill children suffering from heart disease, trauma, cancer, and rare genetic conditions. Excellence and compassionate care have always been her driving forces.

Early in her career as a critical care nurse at the bedside, she saw firsthand the impact of care on outcomes and how outcomes varied across programs. She also experienced firsthand the joy and anguish parents felt when their child’s health improved or didn’t. 

While working as an outcomes researcher, she often received calls from families desperately searching for the best place to take their baby for life-saving heart surgery. She found herself guiding them through the complex, often opaque health care system. Many families couldn’t access the highest-quality care—sometimes due to geography, other times because of their insurance coverage. Even when they managed to find the right program, it often meant uprooting their lives and traveling to a distant city, especially for those from rural areas. 

These experiences opened her eyes to the urgent need for transformation in health care. Since then, every step in her career has been driven by one goal: to make health care better for everyone.

OUR APPROACH

Understanding People’s Unmet Needs

Our approach is simple: start by understanding people's unmet needs and the outcomes that matter most to them. Whether you’re an organization trying to innovate or a health system looking to measure your impact, we can help you make sure you're on the right track. It may seem straightforward, but time and again, we’ve seen health care providers and others discover new insights about what truly matters to people throughout their care journey.  We’re intellectually curious and energized by solving complex problems in creative ways.  And we’re deeply committed to ensuring that health systems deliver both clinical excellence and compassionate care based on relationships and not transactions.

WHAT WE BRING

Deep Clinical Experience and a Holistic View of Health

As founder and principal, Kathy brings a unique blend of deep clinical expertise, a nurse’s holistic view of health, outcomes research acumen, and a human-centered approach to every engagement. Her work is grounded in her core values of justice, kindness, service, and empathy. She is passionate about ensuring that people feel seen and heard in the health care system. 

EQUIPPING OTHERS

Teaching Human-Centered Outcome Measurement and Design

Kathy is passionate about equipping others with the tools and knowledge to measure meaningful health outcomes and design solutions to improve them.  She has the privilege of serving as an assistant professor at Dell Medical School at the University of Texas at Austin and as faculty for the highly regarded High-Value Health Care Certificate program offered by the International Consortium for Health Outcome Measurement (ICHOM).

To further advance outcome measurement, she wrote How to Measure Health Outcomes, a practical handbook for anyone in health care who wants to measure outcomes but isn’t sure where to start. Too often, she sees well-meaning professionals get stuck, lacking the basic guidance needed to turn their aspirations into actionable information that can drive meaningful improvements. This guide was created to bridge that gap and help health care providers and leaders begin their journey toward effective measurement.  

Through her teaching roles and resources like this guide, her goal is to empower health care professionals to move from intention to action - transforming aspirations into measurable progress that improves the outcomes that matter most.  

Learn More

TRANSFORMING CARE

Over the years, Kathy has had the privilege of working with incredible people throughout the health care ecosystem—patients, families, clinicians, technology partners focused on integrating clinical care with outcomes measurement, payers and policymakers trying to ensure the best outcomes for every dollar spent, and med/tech professionals pursuing life-saving innovations. In fact, one of her proudest achievements was being part of the team that led the development and execution of the first clinical trial of its kind for a pediatric ventricular assist device aimed at improving outcomes for children with heart failure. The trial's results were later published in the New England Journal of Medicine and presented at an FDA panel hearing, where the device received unanimous support for market approval. To this day, it remains the only FDA-approved ventricular assist device for children.

Partnering for Change

In her most recent work, she has had the honor of partnering with teams across the following clinical areas, dedicated to transforming health care to better serve their patients and families and people in their communities: 

Children’s Health

Implementing care delivery innovations for children with complex medical needs and disabilities.  Defining the outcomes that matter most and gaps in care for children with congenital heart anomalies. 

Women’s Health

Improving care around pregnancy, childbirth, and pelvic floor disorders. 

Mental Health

Addressing bipolar disorder, depression, and advancing safer suicide care.

Musculoskeletal Care

Understanding outcomes and unmet needs for people with early onset osteoarthritis.

Aging

Exploring the lived experience of people with early-onset dementia and their care partners to inform the development of an outcome measure set. 

Chronic Disease

Understanding how telehealth can improve the outcomes and unmet needs of underserved people with Type II diabetes and depression.

Community Health

Gathering insights for integrating mental health and well-being into primary care for a historically underserved community.

  

Awards

Susan M. Cox, M.D. Academy of Distinguished Educators Excellence in Teaching Award (Dell Medical School, University of Texas at Austin)


Excellence in Nursing Award (Good Samaritan Foundation)


Healthcare Informatics Innovator Awards (Healthcare Information and Management Systems Society)

Let’s Make Health Care Better Together.

Let’s Connect.